Returns and parcel refusal

With payment on delivery, you stay in control until the very last moment.

Refusing the parcel

If you have changed your mind, refuse the parcel when the courier hands it to you: you pay nothing.

Opened product

For hygiene reasons, an opened supplement or care product cannot be taken back. If the parcel is damaged or does not match your request, write to us.

Return conditions to be validated with the distributor in each country before going live.